Shipping and Delivery Policy – Factskoot.com

Thank you for choosing Factskoot.com for your learning needs. As all our courses and learning materials are delivered digitally, this Shipping and Delivery Policy outlines how you will access your purchased content.

1. Digital Delivery Only:

Please note that Factskoot.com does not ship any physical products. All courses, modules, downloadable resources (e.g., PDFs, templates), and other learning materials are delivered electronically via our website.

2. Accessing Your Purchased Content:

Upon successful completion of your purchase, you will typically receive immediate access to your enrolled course(s) and any associated materials through your user account on our website. The specific steps to access your content are as follows:

• Account Login: Log in to your registered account on Factskoot.com using your username and password.

• Dashboard/My Courses: Navigate to your account dashboard or a section labeled "My Courses," "Enrolled Courses," or similar.

• Course Access: You will find a list of the courses you have purchased. Click on the desired course to begin accessing the content.

• Downloadable Materials: Any downloadable resources associated with the course will typically be available within the course interface. Look for sections like "Resources," "Downloads," or similar.

3. Delivery Timeframe:

As our products are digital, access is usually instantaneous upon successful payment processing. In rare cases, there might be a slight delay (up to a few minutes) due to system processing. If you do not see your purchased content immediately, please refresh your browser and check your account again.

4. Technical Requirements:

Accessing our digital content requires a compatible device with internet connectivity and a web browser (e.g., Chrome, Firefox, Safari, Edge). Some downloadable materials may require specific software (e.g., PDF reader). It is your responsibility to ensure you have the necessary technical requirements to access and utilize the purchased content.

5. Support:

If you encounter any issues accessing your purchased content after successful payment, please contact our support team immediately via the following methods:

• Email: info@factskoot.com

Please provide your order details (if applicable), the name of the course you purchased, and a clear description of the issue you are facing. We will do our best to resolve the issue promptly.

6. Refunds and Cancellations:

Our policy regarding refunds and cancellations for digital products is outlined in our dedicated Refunds page. Please refer to that page for detailed information.